Terms of Service

Last updated: July 21, 2026

These Terms of Service ("Terms") are a legal agreement between you ("you", "your", or "Customer") and VeilBrowser Inc. ("VeilBrowser", "we", "us", or "our") governing your access to and use of the VeilBrowser website, software, APIs, documentation, and related services (collectively, the "Service"). By creating an account, downloading software, or using the Service in any manner, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and acceptance

You represent that you are at least the age of majority in your place of residence and have the legal capacity to enter into these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

We may refuse service, suspend accounts, or limit availability in any geographic region or jurisdiction at our sole discretion, including where use would violate applicable law.

2. Description of the Service

VeilBrowser is an antidetect multi-profile browser platform. The Service may include, depending on your plan and deployment:

  • Local API — software that runs on your machines to launch and manage browser sessions with fingerprint configurations;
  • Cluster Manager — optional self-hosted control plane for fleets of Local API workers;
  • Cloud SaaS — hosted accounts, organizations, cloud profiles, API keys, billing, usage analytics, and license verification;
  • browser binaries, profile formats, documentation, dashboards, and related tools we make available.

Features, limits, and availability vary by plan and may change over time. Self-hosted deployments remain under your operational control; cloud components are operated by us as described in these Terms and our Privacy Policy.

3. Accounts and security

You must create an account to access certain parts of the Service. You agree to provide accurate, current information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials, API keys, and session tokens, and for all activity that occurs under your account or keys.

You must not share login credentials or API keys with unauthorized persons, or allow others to use your account. Notify us promptly at support@veilbrowser.net if you suspect unauthorized access. We may require additional verification for security or compliance reasons.

4. License and intellectual property

Subject to these Terms and your paid or free plan entitlements, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the software components of the Service solely for your internal business or personal use in accordance with documentation and plan limits.

All rights, title, and interest in the Service — including software, trademarks, logos, documentation, fingerprint technology, and other intellectual property — remain with VeilBrowser Inc. and its licensors. Except as expressly permitted by these Terms or applicable law, you may not:

  • sell, rent, lease, sublicense, redistribute, or commercially exploit the Service or any portion of it without our prior written consent;
  • reverse engineer, decompile, disassemble, or attempt to extract source code from the Service, except to the extent such restriction is prohibited by law;
  • modify, adapt, translate, or create derivative works based on the Service except as we expressly allow;
  • remove, obscure, or alter proprietary notices, license keys, or telemetry required for licensing.

5. Acceptable use and prohibited uses

You agree to use the Service only in compliance with applicable laws and the terms of service of third-party websites and platforms you interact with. You are solely responsible for how you configure profiles, proxies, automation, and targets.

You must not use the Service to:

  • engage in fraud, identity theft, unauthorized access, payment abuse, or any other unlawful activity;
  • violate any international, federal, state, or local law or regulation;
  • infringe intellectual property, privacy, or other rights of third parties;
  • transmit malware, worms, viruses, or other destructive code;
  • harass, abuse, defame, or discriminate against others;
  • spam, phish, scrape in violation of law or site terms, or interfere with the security or integrity of the Service or third-party systems;
  • collect or track personal information of others unlawfully;
  • circumvent plan limits, licensing checks, rate limits, or security controls;
  • resell or provide the Service as a managed offering to third parties without a written agreement with us.

We may investigate violations and suspend or terminate access immediately for breach of this section.

6. Customer responsibility and compliance

You retain ownership of and responsibility for your content, profiles, proxies, credentials, cookies, session data, and any data processed through browsers you launch. Browser sessions launched via the Local API run on infrastructure you control; you are responsible for securing that infrastructure and complying with laws applicable to your use case (including privacy, consumer protection, and platform terms).

We do not monitor the websites you visit or the content of your browser sessions. Nothing in the Service constitutes legal advice regarding multi-accounting, automation, or scraping. You must ensure your use is lawful and authorized for your purposes.

7. Plans, billing, trials, and taxes

Paid plans are billed in advance on a monthly or annual basis (or as otherwise stated at checkout). Usage limits — including profiles, team members, API rate limits, and other entitlements — are defined by your plan and any purchased add-ons. Unless cancelled, paid subscriptions renew automatically at the end of each billing cycle at then-current rates.

Payments are processed by third-party payment providers (such as Stripe). You authorize us and our processors to charge your selected payment method for all applicable fees, taxes, and commissions. Prices may change; material changes will be communicated in advance where required. You are responsible for applicable taxes unless we are required to collect them.

Free or trial access, if offered, may be limited in time, features, or usage and may be modified or withdrawn. Failure to pay may result in suspension or downgrade of the Service.

8. Refunds and cancellation

Refund eligibility, if any, is described at checkout or in a separate refund policy we publish. Unless required by law or expressly stated otherwise, fees are non-refundable once a billing period has begun, except for a money-back window we may offer on eligible paid plans.

You may cancel a subscription at any time from your account settings or by contacting support@veilbrowser.net. Cancellation typically takes effect at the end of the current billing period unless immediate cancellation is available. Unused tokens, credits, or prepaid amounts are not redeemable for cash unless required by law.

9. Self-hosted and enterprise licensing

If you deploy Cluster Manager, Local API, or other components on your own infrastructure under an enterprise or self-hosted arrangement, additional license terms, seat counts, or support commitments may apply as set out in an order form, license key agreement, or enterprise contract. In case of conflict, the enterprise agreement controls for those deployments.

You must not disable, bypass, or tamper with license verification, update channels, or security features required for licensed use. Self-hosted customers remain responsible for backups, security, uptime, and compliance of their own environments.

10. Third-party services and links

The Service may integrate with or link to third-party tools (payment processors, email providers, OAuth identity providers, analytics, proxies you configure, and others). We do not control those services. Your use of third-party services is subject to their terms and privacy policies. We are not liable for third-party content, availability, or practices.

11. Service availability and support

We work to keep the Service available and reliable, but except as expressly agreed in a written enterprise SLA, the Service is provided on an "as is" and "as available" basis without guaranteed uptime. We may modify, suspend, or discontinue features with reasonable notice where practicable.

Support channels and response times depend on your plan. We are not responsible for outages caused by your infrastructure, Internet providers, proxies, or third-party platforms.

12. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS WILL BE CORRECTED.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER VEILBROWSER INC. NOR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR, IF GREATER, ONE HUNDRED US DOLLARS / EQUIVALENT IF YOU HAVE NOT PAID FEES). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless VeilBrowser Inc.and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your content, profiles, proxies, or automation; (c) your breach of these Terms; or (d) your violation of law or third-party rights.

15. Term and termination

These Terms take effect when you first accept them or use the Service and continue until terminated. You may stop using the Service and close your account at any time. We may suspend or terminate your access immediately if you violate these Terms, fail to pay fees, create risk to the Service or other users, or as required by law.

Upon termination, your license to use the Service ends. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive termination.

16. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Material changes may also be communicated by email or in-product notice. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and cancel any paid subscription.

17. Governing law and dispute resolution

These Terms and any dispute arising out of or relating to them or the Service shall be governed by the laws of California, USA, without regard to conflict-of-law principles. Subject to mandatory consumer protections in your jurisdiction, courts or arbitration forums in California, USA shall have exclusive jurisdiction, unless we agree otherwise in writing.

Before filing a formal claim, you agree to contact us at legal@veilbrowser.net and attempt to resolve the dispute informally in good faith.

18. General

These Terms, together with the Privacy Policy and any order forms or enterprise agreements, constitute the entire agreement between you and us regarding the Service and supersede prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.

19. Contact

Questions about these Terms should be sent to legal@veilbrowser.net.

VeilBrowser Inc.
123 Main St, Anytown, USA

This document is a template. Replace company placeholders in apps/web/src/lib/constants/site.ts before relying on it in production. It is not legal advice.